Frequently Asked Questions

Maple sap water is 100% pure maple sap tapped directly from maple trees. It’s organic, non-GMO, gluten-free, dairy-free, kosher, and has no sugar added.

Maple sap and maple sap water are the same thing. It travels up maple trees trunks and branches in the winter and early spring to feed its growing leaves. It is made up of water and dissolved nutrients, which fuel the leaves.

It's a forty-to-one ratio! It takes 40 gallons of maple sap water to boil down to make 1 gallon of syrup.

Maple sap water has the refreshing taste of pure water, with a hint of maple flavor. It’s a nourishing performance drink after a hard workout.

Maple sap water looks exactly like water. It has no color and the texture is the same as water. It's 100% pure and natural with no added ingredients. 

We stabilize and sterilize it to kill pathogens, but all the minerals, polyphenols, and antioxidants remains from the 100% pure maple sap.

We use GoDaddy's hosting services, which comes with Secure Sockets Layer (SSL) encryption and ensures that data transmitted through the website is secure and protected from prying eyes. 

SSL creates a secure connection between the user's browser and the web server, making it difficult for hackers or malicious actors to intercept or tamper with data. 

You can be confident and have the peace of mind that your sensitive information, such as credit card numbers, login credentials, and personal data, are safeguarded.

When it comes to online transactions on our website, your security is a top priority.

To save you time and for your convenience, you can securely pay with a familiar one-tap checkout or mobile payment service such as Square Pay,  Apple Pay, Google Pay, and Cash App.

Our online store is a Square Site. Square offers a secure platform that seamlessly processes your payment quickly and safely.

In addition to Square's already robust security measures, Secure Sockets Layer (SSL) is used by Square to encrypt data during transactions, ensuring that sensitive information such as credit card numbers and personal information remains protected from unauthorized access.

This technology establishes a secure connection between the customer's browser and the Square server, preventing any third-party interference or data breaches. With Square and SSL, customers can be confident that their transactions are secure and their information is safe.

All sales are final. Items leave our location frozen. If you have a question? Send an email to contact@nefancy.com